F.A.Q.

Here are some common questions about Hydrogen Machines.

Getting
Started

How is my price determined?

Your price is inclusive of Free Express door-to-door delivery by DHL Express.
Your price includes accessories shown on your product page.
If you live outside Australia no Sales Tax, GST or VAT is charged.
If applicable DHL will advise you and collect any local taxes due.

Can I get my order sooner?

Orders have a delivery time of within 14 days.
Please send us an individual email after you pay to admin@hydrogenmachines.com.au and we will do our best to expedite your order.

What model of hydrogen machine should I order?

This really depends on how much you want to pay and what product series you like.
As a rule of thumb the higher the machine output the less time you need to breath in hydrogen each day.

What is your minimum order quantity?

Minimum quantity is one machine.
We offer a 15% discount for orders of five machines or more.
If you want to re-sell our products you can also consider being an Affiliate by registering at the Affiliate linkin the footer of this page.

Where can I look at the User Manual for the products?

User Manuals are published on each product page.
Just click the link to download the manual.

Shipping

How will my machine ship?

For worldwide shipping we use DHL Express which is a door-to-door delivery service. Your price is inclusive of Free Express door-to-door delivery by DHL Express.
You will be emailed a tracking number for your delivery that you can track on the DHL portal.
Any damage that happens in transit will be claimed against DHL.

Can you ship internationally?

Yes we drop-ship worlwide from our supplier factories in China.

Payment

How do I go about making payment?

Click the ADD TO CART button on the product page, then click CHECKOUT, fill in your delivery address details making sure to include a phone number for the in-country delivery address, then select your online payment method.

If you prefer to make a direct telegraphic transfer to our bank account send us an email admin@hydrogenmachines.com.au and we will send the details to you.

Returns

If I don't like my machine, can I return it?

Yes, Hydrogen For Health easily has one of the best ever returns policies.
You can get your cash back, even if you’ve just changed your mind.
You can cancel any order for a product within 14 days after the date of receipt of the product.
Plus, your returns will be picked up by DHL from your door for free!
Send us an email admin@hydrogenmachines.com.au to make the arrangements.

Still need help? Send us a note!

For any other questions, please write us at info@elegant.studio or call us on +39 123 456 789

022032051 041

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