Shipping & Returns

How much is shipping?
It is our goal to deliver your order to you in the quickest and most cost-effective manner possible. Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping options and pricing.

Where do you ship to?
We currently worldwide direct from the factory in China.
Shipping is handled by Express courier companies like Fedex or DHL for door-to-door delivery usually taking a maximum of ten days after customs clearance.
We have fixed rates with the courier companies and the current rate will display on the Checkout page.

How do I know if my order has shipped and how do I track it?
Generally, an email with a shipping confirmation is sent to our customers. If you don’t receive an email from us you can use the Contact Us link at the foot of the page. Please allow 10 working days for order and payment processing until your order is handed over to the courier company.

Am I eligible for free shipping?
As you see our quoted prices for our products are way below competitor products and we do not offer free shipping.
We do not offer Free Worldwide Shipping as it would artificially inflate our prices as some of our competitors do.

What’s your refund policy?
We easily has one of the best ever returns policies.
You can get your cash back, even if you’ve just changed your mind.
You can cancel any order for a product within 14 days after the date of receipt of the product by you.
Plus, your returns will be picked up by DHL from your door for free!

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