A$200 off until 30 Nov · Free delivery to your door · 90-day returns
Hydrogen Machines
Support

How can we help?

Pick a topic and send a short message — we reply within 1 business day.

Send us a message

Include your order number if it's about a specific order.

⚡ Fast supportSLA: we reply within 1 business day

Replies within 1 business day, Sydney time.

Shipping duties: DDP / DAP FAQ

How import duties, taxes and customs clearance work on your order — and why the terms differ by country. Full country matrix on the Shipping Policy page.

Delivered Duty Paid means the seller pays all import duties, taxes, and customs clearance. Only available in selected countries.

Delivered At Place means the seller delivers the goods to your country, but you must clear customs and pay import duties.

Many countries legally require a locally registered business to act as the Importer of Record. If the seller does not have a local entity, DDP is not permitted.

United States, Canada, Australia, New Zealand, Singapore, United Arab Emirates, Hong Kong, Thailand.

South Korea, all EU countries, UK, Japan, China, India, Indonesia, Brazil, Mexico, Turkey, South Africa, and all other destinations not listed above.

Shipping to South Korea: up to 14 business days from order, plus local customs clearance. No import duty applies to this product. Customs clearance and any local taxes or charges on arrival (such as VAT) are payable by the recipient.

Yes. Every order, DDP or DAP, is delivered by UPS with full tracking from dispatch to delivery. You’ll receive your UPS tracking number as soon as your order ships.

HS Code 8543.3000.90 — Electrical machines and apparatus having individual functions.

Delivery time is the same, but customs clearance time depends on your local customs authority.

We Build the Equipment. You Make the Decision.

This category has a real trust problem — overstated claims, high-pressure sales, machines with no independent verification behind them. We're not adding to that. We build hydrogen systems using transparent construction and natural materials. Consult each product's specifications and supporting reports for gas purity and composition. Whether hydrogen inhalation is right for you is a decision to make with your own research and your own doctor — not something we're going to try to convince you of.