Question 1

Do we specify at contract, at fit-out, or at handover?

Accepted Answer

At contract for spec-inclusive pricing; equipment delivered against practical completion.

Question 2

Any body-corporate implications?

Accepted Answer

None — in-unit equipment does not touch shared services.

Question 3

Do you supply documentation for professional projects?

Accepted Answer

Yes. Every professional project receives a specification pack: certifications, footprint and clearance drawings, mass and dimensional data, electrical requirements, cleaning and maintenance procedures and destination-specific compliance documentation. CAD line drawings and BIM objects are being prepared for architectural distribution.

Question 4

Can the equipment ship internationally?

Accepted Answer

Yes. Direct-from-manufacturer freight worldwide, DDP (duties paid) in most markets so there is no broker handoff. High-value or project-scheduled freight is timed against the client's install window rather than the order date.

Question 5

What is the typical lead time for a project order?

Accepted Answer

Single units ship from held stock within 5–10 business days. Larger commercial orders, custom-finish runs and coordinated project deliveries are quoted with a written schedule at the point of order — typically 4–8 weeks depending on scope and destination.

Question 6

Is on-site installation required?

Accepted Answer

For single-unit residential projects, no — the equipment is plug-and-place. For commercial and multi-unit installations we coordinate with the project contractor and can quote local install through partner trades in major markets. Full installation documentation is supplied regardless.

Question 7

How much space does the equipment require?

Accepted Answer

Inhalation chassis footprints range from roughly the size of a premium air purifier to a side-table console. Bath equipment sits alongside the bathing vessel in a footprint comparable to a medium-format sound system. Full clearance drawings are supplied on request.

Question 8

Is the equipment quiet enough for a guest-facing environment?

Accepted Answer

Yes. Inhalation units operate at ambient room noise. Bath systems run a short 10–15 minute dissolution cycle then idle silently through the soak. Both are appropriate for hospitality, spa treatment room and private residential environments where acoustic calm is part of the specification.

Premium Apartment Wellness: In-Unit Hydrogen Bath

Fit-out integration

Buyer walkthrough

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